Commissions and Payouts
Learn how commissions are reviewed, adjusted, and prepared for payment.
Commissions represent the rewards owed to affiliates for valid referred conversions. Payouts are the operational step where approved commissions move from tracked earnings to money sent.
Commission Review
Owners should review commissions before payment when the program has refund rules, fraud checks, manual approval, or high-value rewards. A review step helps protect the program while keeping affiliate reporting transparent.
Refund Handling
Refunds can change whether a commission should be paid. If a customer refund invalidates or reduces a sale, the related commission should be adjusted before payout.
Payout Status
Use payout status to keep the program organized:
- Pending means the commission exists but is not ready to send.
- Approved means the commission has passed review.
- Paid means the commission has been included in a completed payout workflow.
- Rejected means the commission should not be paid under the campaign rules.
Payout Planning
Choose a payout rhythm that matches your business operations. Monthly payouts are common for early programs because they leave time for refund windows, fraud review, and finance checks.
Affiliate Communication
Make payout timing and commission rules clear before affiliates start promoting. Clear expectations reduce support work and help partners understand why a commission may be pending, adjusted, approved, or rejected.