Fraud and Support
Protect affiliate programs with review workflows, fraud signals, and clear support paths.
Affiliate programs work best when owners can reward real partner-driven growth while catching behavior that breaks campaign rules. Afglo includes operational views that help owners and admins review suspicious activity.
Common Risk Signals
Watch for patterns like:
- Self-referrals from the same person or household.
- Repeated conversions with unusual customer details.
- Coupon use that does not match the affiliate relationship.
- Sudden traffic or conversion spikes from a new affiliate.
- Refund-heavy conversions that create commission exposure.
Review Before Payment
Fraud review is most useful before payout. Owners can investigate a questionable commission, compare it against campaign terms, and decide whether to approve, reject, or hold the reward for more context.
Program Rules
Publish rules affiliates can understand. Include what counts as a valid referral, which promotion methods are allowed, how refunds affect commission, and what behavior can lead to removal from the program.
Support Workflow
For setup and launch support, start from the owner dashboard and keep notes about the campaign, affected affiliate, and relevant conversion or payout status. Clear context helps support resolve issues faster.